Refund policy

 

Return Policy and Store Credit

 

Returns will only be accepted for unworn, unwashed merchandise.  All returns must have original hang tags if applicable.   Before returning you must email grapevineglamour@gmail.com, please include your invoice number for faster processing, and request a return RA#.  No returns will be accepted without an RA# being issued first.  All returns must be made within 30 days of your paid invoice date for a full refund.

If you wish to return after 30 days from your paid invoice, you will only receive a store credit.  Store credit can be used for future purchases.  We do not automatically apply your credit to a new purchase, you need to let us know you have one on file.  We urge customers to use Pay pal since they maintain a record of all your purchases and it’s a free service, please use it.

Absolutely no returns will be accepted after 45 days from your paid invoice.

Return shipping is the responsibility of the customer.